Return and Exchange Policy
We offer returns and exchanges so long as they are made within 14 days of your order. If the item you want to exchange for is ‘out of stock’, kindly email us. Also accept returns on unused items. Please be sure to read our item descriptions for sizing recommendations and / or email us with any questions so we can help!
How to exchange your unused, unworn, unwashed, undamaged merch.
-Send us an e-mail alerting us of your return or exchange.
-Send back your original item with a note that includes your original order receipt.
SHIP RETURNS TO:
DZN Wear
1246 Central Ave.
St. Petersburg, Florida 33705
-When your item(s) are received we will process a refund for the value of your item, less the actual originating shipping charge, to the same payment method originally used to place the order. Items that ship “free” are not actually free, we pay for that. That amount will be deducted from your refund.
NOTE:
Use original packaging or other adequate wrapping for returns. Please consider wrapping your shirt in tissue paper or a bag so that it is not damaged upon opening. We will not process a refund on any item received that has been worn, washed, or damaged.
To expedite your exchange please make sure all steps noted above are complete.
Changes to orders
We will gladly process a change order on stocked items if your item has not yet shipped. If the item has already shipped, sorry, it is out of our hands. Print on demand items are not eligible for change orders.
A few notes about shipping
We ship all items with tracking. You may track your order online. Sorry, we cannot be held responsible for carrier mishaps or human error in entering the proper address on your order. We cannot accept responsibility for packages that appear, through tracking, to have been delivered but are presumably stolen from mailboxes or doorsteps.
Please make sure the address you provide us with is correct. We cannot replace merchandise that was shipped to the wrong address if the address provided to us is no longer your address.
What if my package is lost or stolen?
We are not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen. Please note that refunds are not issued on lost packages. Always contact us directly with any issue.